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Chatelet station

Home > Station information > Hainaut > Chatelet

Address

1,PLACE DE LA STATION
6200, CHATELET

Opening hours

Main hall
Business days: 06:15 - 20:00

Services at the station

Ticket vending machine(s)

Multimodality

Connecting buses
Car park available

Accessibility for people with reduced mobility

6 parking spots for persons with reduced mobility

Lost property

Have you lost or forgotten an object on a domestic train, on the platform or in a Belgian station? Fill in the lost property form to increase your chances of finding it.

Fill in the form

Departures from station

Check the real-time train departures and arrivals at your station.

Check the departures

Problem or issue at this station?

Call the emergency number 0800 30 230.
You can also reach us via Messenger or Twitter.

Report your lost property

Description of the lost item

Have you lost several items, for example your bag containing your tablet? You only need one report. Just select 'bag' as the lost item and include your tablet in the description.

Description

Describe your lost object

You've lost multiple objects, like your backpack with your laptop in it? Then you only need to file one report. Just select 'backpack' as your lost object and tell us about the laptop in the description.




To make the search for your lost object easier you can upload a picture of it.

Upload a picture

Adjust your photo

When adjusting and cropping your photo, please make sure that the center of your face fits within the dotted oval in the center.

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Upload a file

If you also lost some money, please fill in the following fields.

Where did you loose your item?

Where exactly did you lose your item(s)?



If the final destination of your international train is abroad, contact the foreign railway service or the carrier, in order to look after your lost property.


Personal data

Please fill in this form, so we can contact you.
We treat your data as personal. Click here for our data protection policy.

Fill in your personal data

If you have a MySNCB account, please log in

Gender *





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Summary

Item

Location

Personal data

Confirmation

Your request has been recorded.
You will receive a confirmation e-mail within 10 minutes (also check your spam folder). The search for your lost item starts as soon as you receive this e-mail.
Save the information below:

Follow up number [[followUpNumber]]
Request date [[requestDate]]

You'll get a confirmation email within 10 minutes (also check your spam folder). Once you get the email, the search for your lost property begins. If you don't get the email after 10 minutes, please contact customer service.
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