Reaction form on services and complaints

Personalize my journey

desired connection time

0' 10' 20' 30'

how do you want to start the trip?

by foot by bike by car all

how do you want to end the trip?

by foot by bike by car all

means of transport for your trip

train

bus

metro

tram

Include slower trains

No Yes

Currently, the average response time for this type of request is 20 days.

We will get back to you as soon as possible. If you are including an attachment with your request, please check that the filename does not include any special characters (e.g. &, é, ", §, -, _, [, ^). (*) Required fields

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Date of event

Departure station

Departure time (hours)

Departure time (minutes)

Destination station

Transfer station

Train number

Title (*)

Mister

Mrs

Surname (*)

First name(*)

Email address (*)

Date of birth

Street (*)

Number (*)

Mailbox

Post code (*)

City (*)

Country (*)

Mobile No.

Telephone No.

I am already a customer (*)

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