Transport Operations

Activities

The Transport Operations directorate is responsible for:

• scheduling services,
• driving trains,
• grouping and sidings operations,
• implementing the transport plan,
• managing rail traffic in real time.

Objectives

The Transport Operations directorate draws up specific action plans in order to implement its 5 priority objectives:

1. Safety (operational safety and a reduction in the number of signal breaches, safety at work and a reduction in the number of accidents)
2. Customer satisfaction based on improved punctuality
3. An up-to-date HR policy and corporate culture (implementation of proper Change/Performance Management, a Well-Being in the workplace policy and combating non-attendance)
4. Effective and productive working methods based on more extensive automation, the implementation of large-scale investment projects, promoting environmentally friendly driving and energy consumption awareness
5. Healthy financial statements based on rigorous monitoring of budgets, projects and resources.