Bravo! Ticket Trix

You can buy the Bravo! Ticket Trix on this page, as from 31 days before your concert or show. Simply click on your purchase button displayed above. Attention: the date of the return journey must be identical to the date of the outward journey (being the date of the concert), although it is permitted to travel back the day after.

The only thing you then need, is the SNCB code which can be found on your Trix admission ticket.

You can print the Bravo! Ticket or save the PDF on your smartphone.

Info tram:

Take tram 10 from Antwerpen Astrid Metro to the 'Hof Ter Lo' stop. The journey takes approximately 4 minutes with one intermediate stop.

The concerts finish between 10:00 and 11:00 pm so that you can still return with the last trains.
There are no extra night trains.

• My code does not work.
  First check whether you have copied the SNCB code correctly. The code always starts with a zero, the capital letter i and the letters .
  Each code will only work once. Check whether the code has been used before.
  Still no success in ordering a Bravo! Ticket after checking all of the above? Please contact the SNCB Customer Service department using the contact form or by telephone: 02 607 30 00 (7 days a week, from 7 a.m. to 9.30 p.m.).
  
  
• I have made a mistake in my order and bought a wrong ticket.
  Bravo! Tickets cannot be exchanged, cancelled or refunded. Please use a different train ticket to travel to Antwerp.

No, unfortunately not. The Bravo! Ticket is a discounted ticket and therefore only exists as 2nd class. If you would still prefer more comfort during your journey, please select an upgrade for some or all of your journey. This supplement can be purchased via this website and in the stations at the ticket counters and from ticket machines.

No, if you're departing from Brussels Airport - Zaventem station, the Brussels Airport Supplement for your return journey will automatically be added to the price of your Bravo! Ticket Trix.

You must be able to show your Bravo! Ticket Trix and (photo) ID upon ticket control on the train during your return journey.

Bravo! Tickets are nominative, so they cannot be passed on or sold.
They cannot be exchanged or cancelled.
Only in exceptional circumstances, such as postponement or cancellation of a concert or show, a Bravo! Ticket can be refunded (see below).

• I haven't bought a Bravo! Ticket yet:
  The SNCB code on your concert ticket remains valid for the purchase of a Bravo! Ticket if you wish to attend the postponed concert.


• I've already bought a Bravo! Ticket, I wish to attend the postponed concert and get refund for my Bravo! Ticket:
  
  • 1. Contact the SNCB helpdesk, phone 02 528 28 28 (option 3), contact form. Add your original concert ticket and your original Bravo! Ticket as attachments
  • 2. The helpdesk will give you a new SNCB code for the purchase of a new Bravo! Ticket and will refund the Bravo! Ticket you had already purchased.


• I've already bought a Bravo! Ticket, I don't wish to attend the postponed concert and wish the refund of my Bravo! Ticket:
  
  • 1. First ask Trix the refund of your concert ticket.
  • 2. Then contact the SNCB Customer Service by using the contact form. Add your original concert ticket, the proof of refund and your original Bravo! Ticket as attachments.
  • 3. The Customer Service will refund the Bravo! Ticket you had already purchased.

• I've already bought a Bravo! Ticket:
  
  • 1. Contact the SNCB Customer Service by using the contact form. Add your concert ticket stating the date of the cancelled concert and your original Bravo! Ticket as attachments.
  • 2. The Customer Service will refund your Bravo! Ticket.
    Please mind: in the event of a concert being cancelled on the day of the concert, Bravo! Tickets will not be eligible for a refund, even if you haven't made your train journey to Antwerp yet.



• I haven't bought a Bravo! Ticket yet:
  The SNCB code is no longer valid.